DAILY PERFORMANCE STATISTICS

Saturday 17th November

22.7

Average call-out from notification of machine breakdown to engineer attendance on site

99

First time fix rate on call out breakdowns.

Our Qualified Engineers

Make sure your waste management equipment is looked after with our service and maintenance plans. We offer four levels of cover so you can choose the service plan that works for you. The plans can be tailored to suit your own individual needs, including the option of weekend cover. From regular maintenance to quick emergency call outs, we’ve got you covered.

Greenbank operates its own Alcumus SafeContractor Approved team of service engineers. These engineers are on the road continually installing, training, maintaining and attending call-outs throughout the UK. We cover all areas of the UK, so you can be assured that your equipment is being maintained by an experienced, reputable company.

SafeContractor Approved
Nationwide Coverage
Bespoke Service Plans
Reputable Trusted Company
Standard Service

The Standard Service plan includes 1-4 preventative maintenance service visits per annum. Services are carried out at regular intervals throughout the year and the number of services will vary depending on the type of machine and usage. Each service visit includes a total machine health-check for both electrical and hydraulic safety.

  • 1-4 site visits PA
  • Trained Technicians
  • Grease
  • Oil (max 5 litres)
  • High priority for call-out
  • Certificate of inspection
  • All call outs covered
  • Replacement Parts Covered
  • Travel Time Covered
  • Onsite Labour Costs
  • Unlimited Call-outs
Make Enquiry
MasterCare XP

For a more economical option, we offer Mastercare XP. This offers the benefits of Mastercare shown below, but does not cover parts. A great option for peace of mind on a tighter budget. Please note that any failures caused by operator error, malicious damage, neglect, non-maintenance as per manual and false call outs are not covered in the cost of this plan.

  • 1-4 site visits PA
  • Trained Technicians
  • Grease
  • Oil (max 5 litres)
  • High priority for call-out
  • Certificate of inspection
  • All call outs covered
  • Replacement Parts Covered
  • Travel Time Covered
  • Onsite Labour Costs
  • Unlimited Call-outs
Make Enquiry
MasterCare

This package includes everything in the Mastercare XP package, plus all call outs (if deemed fair wear and tear), parts, travel time, onsite labour and even allows unlimited call-outs during working hours. Please note that any failures caused by operator error, malicious damage, neglect, non-maintenance as per manual and false call outs are not covered in the cost of this plan.

  • 1-4 site visits PA
  • Trained Technicians
  • Grease
  • Oil (max 5 litres)
  • High priority for call-out
  • Certificate of inspection
  • All call outs covered
  • Replacement Parts Covered
  • Travel Time Covered
  • Onsite Labour Costs
  • Unlimited Call-outs
Make Enquiry

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